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Transforming PI Detect & Data Breach Response Review Workflow
Since the recent acquisition of TextIQ, my efforts have been to incorporate the Text IQ software into Relativity. During this process, we discovered many gaps and a lack of a smooth customer experience. Incorporating TextIQ’s current PI reviewing experience into Rel One was the first opportunity to improve the overall user experience.
Project Details
MY ROLE
Product Designer, Responsible for designing the end to end experience
TEAM
UX Researcher, Product Managers, Team of Engineers
TOOLS
Figma
Microsoft Suite
TIMELINE
March 2023 - September 2023
Official launch at an annual company conference, Fest
Where does this project fall in the E-Discovery Process?
Data Collection
Data Processing
Early Case Assessment
Document Review & Exchange
Case Termination & Resolvement
Goals
1. Lift and shift features of TextIQ software thoughtfully and successfully in Rel One
2. Lessen the gaps within the product to create less friction for customers
3. Curate an experience that customers can enjoy and complete with ease
My Process
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